Returns & Exchanges

At BOXRAW, we stand by the quality of our equipment and apparel; if you are not completely satisfied with your purchase, you can return or exchange your items within 30 days of delivery. All returned products must be in their original, unworn condition with tags attached to ensure a smooth processing experience.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging and attach the prepaid shipping label provided via email.

• 3.
  Ship It Back

  Drop off your package at the nearest authorized courier location, ensuring you obtain a postage receipt for tracking purposes.

• 4.
  Quality Check & Refund

  Once our warehouse team inspects the gear, we will process your refund or dispatch your exchange within 5-7 business days.